Support Center
How can we help you?
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FAMILY TREE
[/one_full][one_half class="" id="" last="no" margin_bottom="0"]Inviting people to join your family tree
- How do I share my family tree with someone else?
- How do I share my family tree with someone else?
- What happens after I send a “Share Tree” request?
- Where can I see the “share tree” invitations that I have sent?
- How can I resend an invitation that I had already sent to someone to share my family tree?
- How do I share my tree with someone else who already has a Family Vault account?
- How can someone accept my “Share Tree” request
- How long does the “Share Tree” request invitation last?
- Can I remove a “Share Tree” invitation after it has been sent?
- How can I un-share my family tree with someone who has already joined my tree?
- How do I know if someone has accepted my invitation to share my family tree?
- If I share my family tree with someone, does it mean that they will also be able to access my DNA reports?
- Who has permission to remove someone from sharing a family tree or changing access levels?
- I want to access a family tree that a relative had already created on another account. How can I do that?
- How can I see who is sharing my family tree?
Family tree reports
- What types of reports are available for my family tree?
- How can I view saved family tree reports?
- How do I print a report for my family tree?
- What types of reports are available for my family tree?
- How many family tree reports am I allowed to generate?
- Can I save my family tree reports?
- How can I delete my saved family tree reports?
Starting a new family tree
- How can I create a new family tree?
- What is a primary family tree and what is a secondary family tree?
- How can I change a secondary tree into a primary tree?
- How can I view a list of all family trees that I have created?
- How do I join an existing family tree?
- How do I upload a GEDCOM file?
Photos
- How do I make an upside down profile picture upright?
- How do I delete a photo album?
- How do I upload a photo?
- How can I view the photos in my account?
- How can I view the albums in my account?
- How do I tag a photo to a person in my family tree?
- How do I add a photo to an album?
- How do I remove a photo from an album?
- How do I delete a photo?
- How do I create a new album?
- How do I delete an album?
- How can I re-name an album?
- How can I add a description to a photo?
- How can I re-name a photo?
- Can I choose the cover picture for an album?