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Can I get the DNA sample back?

No, under no circumstances will samples ever be sent back.

DO NOT send us any item of sentimental or monetary value as it will NOT be returned to you. If you have an item of value or if you need to have your item returned, do not send it to us for testing.

Need more help? Send us a ticket!

If you cannot find an answer to your question in our knowledge base, send us a ticket and our Technical Support team will assist you directly.

Send Us a Ticket

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