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Can I get extra copies of my test report?

If you ordered the ancestry or health and traits tests, you can view and print unlimited copies of your final results report by logging into your FamilyVault account, then clicking the "My Results" tab. There is no charge for extra copies of the ancestry, health or traits reports.

If you order relationship tests, such as the DNA paternity test, the final report will be sent to you once testing is complete and you cannot access the results online. You can purchase extra copies of the relationship testing report at any time by submitting a ticket to us through this Support Center.

Need more help? Send us a ticket!

If you cannot find an answer to your question in our knowledge base, send us a ticket and our Technical Support team will assist you directly.

Send Us a Ticket

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