Support Center
How can we help you?
[one_full class="" id="" last="no" margin_bottom="0"]
[/one_full][one_fourth class="" id="" last="no" margin_bottom="0"]
[/one_fourth][three_fourth class="article-list" id="" last="yes" margin_bottom="0"]
[/three_fourth]
How can I create a new family tree?
There are three ways to add a family tree to your FamilyVault account. The first method is to create the tree from scratch, the second method is to upload a GEDCOM file, and the third method is to join an existing tree that was built in FamilyVault by a family member.
To add a family tree to your FamilyVault account, follow these steps:
1. Login to your account at FamilyVault.
2. Click the "My Family Tree" tab, then click "Create New Tree". From here, follow the instructions provided to create a tree from scratch, upload a GEDCOM file, or send an invitation to join an existing family tree.
Need more help? Send us a ticket!
If you cannot find an answer to your question in our knowledge base, send us a ticket and our Technical Support team will assist you directly.
Send Us a Ticket