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I have sent numerous messages to another FamilyVault user but have not received a response

Whenever a message is sent, the recipient of the message will always receive the message in their inbox. It is up to the recipient of the message whether they wish to read or respond to messages in their inbox at their own discretion.

Need more help? Send us a ticket!

If you cannot find an answer to your question in our knowledge base, send us a ticket and our Technical Support team will assist you directly.

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